Jelly IT SMS Terms & Conditions and Privacy Policy

Last Updated: August 11, 2026

This SMS Terms & Conditions and Privacy Policy ("SMS Policy") describes how Jelly IT ("Jelly IT ," "we," "us," or "our") uses SMS and MMS text messaging in connection with Jelly IT websites, applications, products, and services, including services operated on https://jellyit.com and its subdomains.

By voluntarily opting in to receive text messages from Jelly IT , you agree to the terms described below.

1. SMS Messaging Program

Jelly IT may use SMS or MMS messaging to communicate with customers, users, prospective customers, employees, contractors, franchisees, business contacts, or other individuals who have provided consent to receive messages.

Depending on your relationship with Jelly IT and the consent you provide, messages may include:

• Account notifications
• Customer service communications
• Order or transaction updates
• Appointment or scheduling reminders
• Service notifications
• Support and technical notifications
• Billing or payment-related notifications
• Security or account verification messages
• Requested follow-up communications
• Administrative or operational communications
• Product, service, feature, or company updates
• Promotional or marketing messages where you have separately consented to receive them

Consent to one category of messaging does not automatically constitute consent to receive unrelated promotional or marketing messages.

2. Consent to Receive Text Messages

Jelly IT sends SMS or MMS messages only where permitted by applicable law and where appropriate consent has been obtained.

You may provide consent through a Jelly IT website, application, electronic form, written agreement, text-message keyword, or another clearly disclosed opt-in process.

Where an online checkbox or similar control is used to collect consent, the control requires affirmative action by the user and is not pre-selected.

Your consent to receive marketing or promotional text messages is voluntary and is not a condition of purchasing any goods or services from Jelly IT .

3. Message Frequency

Message frequency varies. The number and frequency of messages you receive depends on your relationship with Jelly IT , the services you use, transactions or activities associated with your account, and the messaging programs to which you have opted in.

Some users may receive only occasional transactional or support messages, while users enrolled in recurring communications may receive messages periodically.

4. Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge you for sending or receiving SMS or MMS messages in accordance with the terms of your mobile service plan.

Jelly IT is not responsible for charges imposed by your wireless carrier.

5. Opting Out

You may opt out of SMS communications at any time by replying:

STOP

to a message from Jelly IT .

You may also use other commonly recognized opt-out keywords where supported, including CANCEL, END, QUIT, REVOKE, OPTOUT, or UNSUBSCRIBE.

After submitting an opt-out request, you may receive one final text message confirming that your opt-out request has been processed.

After your opt-out has been processed, Jelly IT will not send additional messages covered by that consent unless you subsequently provide new consent to receive them.

Opting out of SMS messaging does not prevent Jelly IT from communicating with you through other methods where permitted.

6. Getting Help

For help regarding Jelly IT text messages, reply:

HELP

to a Jelly IT SMS message.

You may also contact Jelly IT at:

support@jellyit.com

Please include sufficient information for us to identify the messaging program or communication about which you are contacting us.

7. Mobile Information and Messaging Consent Privacy

Jelly IT respects the privacy of information provided in connection with our SMS messaging programs.

We do not sell, rent, trade, or share your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

This restriction applies specifically to mobile phone numbers, SMS opt-in records, and consent information collected in connection with Jelly IT messaging programs.

8. Information We May Collect

When you use or participate in Jelly IT SMS messaging services, we may collect information such as:

• Your mobile telephone number
• Your name or account identifier
• The date, time, source, and method of your opt-in
• Your consent status
• Your opt-out status
• Messages sent to or received from you
• Delivery and messaging status information
• Information necessary to provide the requested service, transaction, support, or communication

We may retain records relating to consent and messaging activity as reasonably necessary for operational, security, compliance, dispute-resolution, and legal purposes.

9. How SMS Information Is Used

Information collected through Jelly IT messaging programs may be used to:

• Deliver messages you have requested or consented to receive
• Provide customer service or technical support
• Send transaction, account, scheduling, or service notifications
• Authenticate or secure accounts
• Maintain records of consent and opt-out requests
• Operate and improve our communications systems
• Protect against fraud, misuse, or security threats
• Comply with applicable legal, regulatory, carrier, or messaging-industry requirements

Where promotional or marketing communications are offered, they will be sent only in accordance with the consent applicable to that messaging program.

10. Messaging Service Providers

Jelly IT may use service providers that provide telecommunications, messaging infrastructure, hosting, software, security, or related technical services necessary to operate our SMS program.

Such service providers may process information solely as necessary to provide services to Jelly IT or as otherwise permitted by law.

Use of these service providers does not constitute permission for those providers to use your mobile phone number or SMS consent information for their own marketing or promotional purposes.

11. No Sale or Transfer of SMS Consent

Consent provided to Jelly IT to receive text messages applies to Jelly IT and the particular messaging purpose for which the consent was obtained.

Jelly IT does not buy, sell, rent, or transfer SMS messaging consent for use by unrelated third parties.

12. Delivery of Messages

SMS and MMS delivery is subject to effective transmission by your wireless carrier and other network providers.

Delivery may be delayed or unavailable because of circumstances outside Jelly IT 's control, including carrier availability, network conditions, device configuration, or telecommunications outages.

Carriers are not liable for delayed or undelivered messages.

13. Security

Jelly IT uses reasonable administrative, technical, and organizational measures intended to protect information associated with our communications systems.

No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted electronically.

14. Changes to This SMS Policy

Jelly IT may update this SMS Policy periodically to reflect changes in our messaging practices, services, legal requirements, or operational needs.

When changes are made, the "Last Updated" date at the top of this page will be revised.

Your continued participation in a messaging program after an updated policy becomes effective will be subject to the updated policy, except where additional consent is required by applicable law.

15. Contact Jelly IT

This SMS Policy applies to Jelly IT communications originating from or associated with https://jellyit.com and Jelly IT -operated subdomains of https://jellyit.com.